Selling Jewellery – Frequently Asked Questions | First State Auctions

Selling Jewellery – Frequently Asked Questions

You are here

 

When do First State Auctions run auctions? 

First State Auctions (FSA) runs at least one online auction every week of the year.

 

What type of jewellery items does FSA accept?

We are currently taking vendor submissions for:

  • Diamonds - certified diamonds over 0.60 carats in all shapes and settings,
    Fancy colour diamonds.
  • Swiss Watches - including Audemars Piguet, Breitling, Cartier, Chopard, Frank Muller, IWC Schaffhausen, Longines, Omega, Panerai, Patek Phillipe. Piaget, Rolex, Vacheron Constantin and other luxury brands.
  • Gemstones - fine quality ruby, sapphire, emerald and alexandrite jewellery.
  • Brand Name Jewellery - including Bvlgari, Cartier, Chanel, Chopard, Dior, Hermes, Paspaley, Tiffany, Van Cleef and Arpels and other luxury brands.
  • Designer Handbags - including Hermes, Chanel, Louis Vuitton, Christian Dior, Fendi, Gucci, Prada, Balenciaga, Bottega Veneta, Valentino, Goyard Yves Saint Laurent and other luxury brands.

We do not auction silver jewellery.

 

How does it work - what is the process?

Step 1 – Contact the FSA specialist Vendor department on 1300 650 072 or email selling@firststateauctions.com.au

Step 2 – Get an estimate

  • Our Specialist Vendor Department will assess the submission based on the information provided to us.  Further information is requested if required.
  • If the item is suitable for our auctions, a draft proposal is provided to the vendor, which lists a reserve (if required), estimated selling range and charges involved. All the above is subject to visual inspection by our qualified jeweller.

Step 3 – Deliver items to our Sydney Head Office

  • If a seller wishes to proceed with the proposal, the items can be submitted in person (by appointment) at our Sydney Head Office, or posted to us (registered and insured). We will discuss the best method with the seller.
  • Once received, our qualified jeweller conducts a thorough inspection of the items.

Step 4 – Receive the auction agreement

  • An agreement is drafted for both parties to sign if all is acceptable.
  • This contract outlines and includes our terms and conditions, fees and charges.

Step 5 –  The item is allocated to an auction

  • Once the signed agreement is received by us, the item is prepared for auction. Prepare may include cleaning and polishing, obtaining a Certificate of Authenticity, photographing, cataloguing and lotting.

Step 6 – The item is allocated to an auction

Step 7 –  After the item sells, the seller gets paid within seven days after the end of the month it sold.

 

Does FSA have an office in other States?

No - Our Vendor program is conducted directly through our Sydney Head Office.

 

What if the jewellery is not in perfect condition?

A seller can still sell it at auction. Jewellery and precious metals are appraised based on their weight and quality. Our expert team can help a seller with the assessment.

 

Do I need to clean the jewellery before I send it to FSA?

No - this is not required.

 

I don't have any paperwork with my submission - will this affect the value?

Luxury branded items sell better with original documents. The more supporting documentation sellers have, the better. We may also request paperwork for additional information on the item to assist us in providing a more accurate auction appraisal.

 

How do I send my jewellery to you by mail?

Depending on the number of items, sellers can mail items to our Head Office in Sydney. We highly recommend that items be sent by registered mail through Australia Post with insurance and acknowledgement of receipt from the receiver.

Larger consignments should be sent via a specialist jewellery courier service. First State Auctions can provide further help and advice regarding specialist courier services.

 

How do I know my valuables are safe with FSA?

A seller's items are fully itemised, documented and insured while in our possession and throughout the auction process. Our comprehensive processes also ensure that a seller's valuables are always safe and secure.

 

How much is my jewellery worth?

The auction value of a seller's jewellery will vary depending on the nature of the item and its condition. We provide an auction estimate based on past sales and current market conditions. We have been trusted auctioneers since 1995 and are very experienced and knowledgeable in valuing all kinds of jewellery.

 

Can I set a reserve?

First State Auctions will provide a reserve based on past sales and current market conditions if a reserve is requested. The reserve price will be held in strict confidence and protects a seller from the item selling below the reserve price at the auction. A seller can lower the suggested reserve, but cannot increase it.

 

How do you determine the auction estimate?

We provide estimates of what we believe the item will sell for at auction based on current market conditions, past sales, and information provided to us and confirm this with a physical assessment.

 

Why is your estimate usually much lower than the valuation price?

Most retail valuations are insurance replacement valuations and are often higher than the retail price it was purchased for - it does not indicate what it will sell for at auction. Valuations may vary significantly because the amounts are subjective and differ from valuer to valuer. Additionally, each type of item has a different resale market. We use a seller's valuation certificate for information such as the gemstone type, carat weights, colour and clarity gradings, metal type, gram weight etc. We are also conservative in our auction estimates, as we would rather underpromise and over-deliver.

 

What are the charges involved with selling?

Seller commission charges will apply when we sell an item on your behalf:

  • The commission is charged on a success fee basis; if we don’t sell the item, there is no commission charged.
  • The commission rate will be quoted to a seller based on the type of items offered to auction.
  • The rate of commission is industry competitive.
  • Commission is charged based on the final auction "hammer" price for which the item is sold.
  • The commission will be deducted from the sale proceeds.
  • The commission will include an insurance component.

A lotting fee will apply and it includes photography, cleaning & polishing (as required) and authentication (if needed).

Additional fees apply if the item requires repair or a Gemstone Laboratory report.

The above fees are deducted from the auction proceeds or payable if the items are not sold and are returned to a seller.

 

Can a seller back out of the process at any time?

Once a seller has signed an auction agreement, the seller cannot back out of the process.

 

When will the seller’s item appear in an auction, and can it be submitted to an auction of a seller’s choosing?

First State Auctions makes every effort to auction a seller's items as soon as possible. Before a seller’s items can be included in an auction, the items will need to be inspected, and a vendor agreement prepared. We require some lead time to prepare a seller’s items for auction including cleaning, photography and lotting. 

Items will typically be listed for auction approximately 2 to 3 weeks from the date we receive a signed Vendor contract from a seller. A seller can request that seller’s items be included in a particular auction. However, we do not guarantee that it will be included in an auction of a seller’s choosing.

 

What advertising does FSA do to promote the auction?

We have been a leading Auction House in Australia and New Zealand since 1995 and have a substantial and loyal customer base. For each auction, we conduct extensive advertising and promotional campaigns that often include:

  • Digital display advertising within an online advertising network comprising over 2 million websites
  • Online promotion via our website
  • Google advertising
  • Facebook advertising
  • Instagram advertising
  • SMS/Text
  • Email marketing
  • Direct mail
  • Press advertising
  • Social media

 

How long will it take for a seller’s items to sell?

The time it takes for an item to sell depends on many factors. Some items sell at the first auction, and some sell after a few auctions.  

 

How frequently will a seller’s items go to auction?

A maximum of twice per month subject to other variables.

 

What if a seller’s items do not initially sell?

If an item doesn’t sell, we will resubmit it for two additional auctions.

If, after three auctions, the items have not sold, the following options will apply:

  • A seller can request in writing that the unsold items be returned.
  • FSA can return all the items not sold to a seller.
  • Sellers and FSA can agree to continue the process on the same basis as outlined in this document. A review of the reserve price may occur in this instance.

 

How do I find out if my item sold or not?

  • We will advise by email after the close of the auction.
  • Free free to contact the First State Auctions vendor department for an update - selling@firststateauctions.com.au

 

When and how will a seller get paid?

Vendor payments are made after the end of each month. Sales made during a calendar month will be paid within the first week of the following month. Sellers will receive a detailed notification from our accounts team as to the prices realised and the amount payable to a seller.

All vendor payments will be made by EFT to a seller’s nominated bank account.

 

Can I get paid early?

We do not organise early vendor payments.

 

What security checks apply?

Based on best business practices, we require photo ID from sellers. If selling on someone behalf, we will need a copy of the authority to as act trustee. We do this to protect our buyers and sellers and prevent fraudulent behaviour.

 

Selling jewellery at auction.

Why a seller should consider selling jewellery through First State Auctions:

Selling jewellery through First State Auctions